Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email address, company information
• Profile Data: Job title, role level, salary information, profile picture
• Task Data: Tasks created, completed, time tracking, performance metrics
• Communication: Support requests, feedback, and correspondence

Information We Collect Automatically

• Usage Data: How you interact with our Service, features used, time spent
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies: Session cookies, preference cookies, analytics cookies

2. How We Use Your Information

We use your information to:

• Provide and maintain the Quint Ally Teams service
• Process payments and manage subscriptions
• Calculate points, track performance, and generate analytics
• Send important service notifications and updates
• Provide customer support and respond to inquiries
• Improve our Service and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations

3. Information Sharing and Disclosure

Within Your Organization

Performance data, task information, and analytics are shared with managers and administrators within your organization as necessary for the Service's functionality.

Third-Party Service Providers

We may share information with trusted third parties who assist us in:

• Cloud hosting and infrastructure (Cloudflare)
• Payment processing (Stripe)
• Authentication services (Google OAuth)
• Email communications
• Analytics and monitoring

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government investigations
• Protection of our rights or safety
• Prevention of fraud or abuse

4. Data Security

We implement industry-standard security measures:

• Encryption: Data encrypted in transit and at rest
• Access Controls: Role-based access with multi-factor authentication
• Infrastructure: Secure cloud hosting with Cloudflare
• Monitoring: Continuous security monitoring and threat detection
• Audits: Regular security assessments and compliance reviews

5. Data Retention

We retain your information:

• Active Accounts: While your account is active and as needed to provide services
• Terminated Accounts: 30 days after termination for data recovery purposes
• Legal Requirements: Longer if required by law or for legal proceedings
• Aggregated Data: Non-identifying aggregated data may be retained indefinitely

6. Your Rights and Choices

Access and Portability

You have the right to access and export your personal data.

Correction and Updates

You can update your profile information through the Service settings.

Deletion

You can request deletion of your account and personal data.

Marketing Communications

You can opt out of marketing emails using the unsubscribe link.

7. GDPR Compliance

If you are located in the European Economic Area (EEA), you have additional rights under GDPR:

• Right to be informed about data processing
• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to lodge a complaint with supervisory authorities

8. CCPA Compliance

California residents have the right to:

• Know what personal information is collected
• Request deletion of personal information
• Opt out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising CCPA rights

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us: